"We are eternally grateful to Shula for sorting out our RTM so swiftly and painlessly. It will transform our situation moving forwards. Thanks for everything."

"Clear and simple advice. Shula was a great help when I was worried about my rights. Thank you."

"Shula speaks with all the openness and helpfulness which might be expected if I was asking about a family matter from a close family member. So refreshing, after years of robotic, evasive or buck-passing responses, to find someone, Shula, who immediately clicks onto the wavelength on which I am transmitting, and sends her clear message back along that same wavelength."